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Terms and Conditions That Cover Your jz387 Account

These terms set out what you agree to when you open an account and use our platform. Access to jz387 depends on your local law and eligible regions — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket deposits coveredChanges notified via account
jz387 Terms and Conditions That Cover Your jz387 Account
ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

We take account security seriously. Your login credentials are hashed and never stored in plain text. If we detect unusual access — a new device, a different region, or multiple failed PIN attempts — we flag the session and may ask you to verify via OTP before continuing. This protects your wallet balance and your payment history across bKash, Nagad, and Rocket transactions. We keep your account data only as long as these terms require, and you can request a summary of what we hold by contacting support in writing.

Data Retention

We keep your account records for the period required under applicable law. After that window, data is deleted or anonymised. You can request the details we hold at any time.

Account Security

OTP verification is required when you log in from a new device or browser. This step cannot be skipped and applies whether you access via mobile or desktop.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preferences. No third-party advertising cookies are placed without your consent.

Who to Contact

For data requests, corrections, or account closure, reach our support team in writing. Provide your account ID and the specific change or request you are making.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you want to raise a formal query about your account, our support team handles it directly. Queries about transaction disputes, account suspension, or eligibility questions can come through any of the channels below. We aim to respond within one business day for account-related matters.

Live Chat Start a live chat from the account menu. Give your account ID and a brief description of your query so we can route it to the right team member.
Email Support Send a detailed message to our support address — include your registered mobile number and any transaction references relevant to your query.
Help Centre The Help Centre covers the most common questions about account terms, deposit conditions, and eligibility. Check there first for a faster answer.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account. If your question is not here, contact support directly.

Yes. Any deposit or withdrawal processed through bKash, Nagad, or Rocket falls under these terms. Keep your payment confirmation until the balance shows in your wallet.

No. We notify you through your registered account before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms.

Accounts that show no activity for an extended period are subject to our dormancy policy. Details are in your account settings. We notify you before any dormancy action is applied.

Eligibility depends on your local law and the regions we currently support. We do not accept accounts where local law restricts access. You confirm eligibility when you register.

Running automated scripts, sharing your login credentials, or attempting to alter game outcomes are all breaches. We may suspend or close accounts where a breach is confirmed.

Contact support in writing with your account ID and a clear data request. We will confirm what we hold and provide it within the timeframe required under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.